Responsible Gaming

Our Responsible Gaming Policy

At Prism Resorts, we are committed to promoting responsible gaming practices and ensuring that our guests enjoy a safe and positive experience. We believe that gaming should be an entertaining leisure activity, not a source of financial or emotional distress.

We operate in full compliance with Polish gambling regulations and adhere to strict responsible gaming guidelines. Our staff receive comprehensive training on responsible gaming practices and are prepared to provide assistance when needed.

18+

Strict Age Policy

All guests must be at least 18 years of age to enter our casino area. We conduct strict ID verification at entry points to ensure compliance with this policy.

Responsible gaming notice at Prism Resorts

Responsible Gaming Guidelines

Set Time Limits

Decide in advance how long you want to play and stick to that limit. Regular breaks can help maintain perspective and enhance enjoyment.

Establish a Budget

Set a clear budget for your gaming activities and never exceed it. Only play with money you can afford to lose, and never borrow money to gamble.

Play with Friends

Gaming with friends can be more enjoyable and helps maintain a social perspective. Friends can also help each other maintain responsible gaming habits.

View Gaming as Entertainment

Consider the money spent on gaming as the cost of entertainment, not as a way to make money. Winning should be viewed as a bonus, not an expectation.

Balance with Other Activities

Ensure that gaming remains just one aspect of your leisure activities. Maintain a healthy balance between gaming and other interests, social activities, and responsibilities.

Know When to Stop

Recognize the signs of problematic gaming behavior and know when to take a break. If gaming is causing stress, anxiety, or financial problems, it's time to seek help.

Support Resources

If you or someone you know is experiencing difficulties with gambling behavior, there are several resources available to provide support and assistance. Responsible gaming is a serious matter, and seeking help is a sign of strength and self-awareness.

National Helplines

Polish Gambling Addiction Helpline: +48 800 100 800 (toll-free)
National Addiction Center: +48 22 512 25 21

Support Organizations

Gamblers Anonymous Poland - Support groups for individuals affected by gambling addiction.
www.anonimowihazardzisci.org
Center for Behavioral Addiction Treatment - Professional counseling and therapy services.
www.uzaleznieniabehawioralne.pl

Self-Exclusion Program

Prism Resorts offers a voluntary self-exclusion program for guests who wish to restrict their access to our casino facilities. Please speak with our responsible gaming manager or customer service representative for more information about this program.

Need Assistance?

Our staff is trained to provide information and guidance on responsible gaming practices. If you have concerns about your gaming behavior or that of someone else, please don't hesitate to speak with any member of our team.

Contact Our Team

Our Commitment to You

Prism Resorts is dedicated to providing a responsible gaming environment for all our guests. We are committed to:

Enforcing strict age verification procedures
Training our staff in responsible gaming awareness
Providing information and resources about responsible gaming
Offering self-exclusion options for those who need them
Creating a balanced entertainment experience
Complying with all Polish gambling regulations

Legal Notice: Prism Resorts operates with a valid Polish gambling license. All games are played on location only. Online gambling is not offered by our establishment.